Privacy Policy

We only collect information that helps us respond to you and deliver the service you asked for.

• Details you give us directly — name, business name, email address, phone number, and anything you write in a contact, demo or purchase form.
• Payment information processed through bKash. We receive a transaction reference and status; we never see or store your bKash PIN or full account credentials.
• Usage data collected automatically — pages visited, referring site, approximate location, browser and device type.
• Cookies and similar technologies used by Google Analytics, Google Tag Manager and the Meta Pixel.

• To reply to enquiries, prepare quotes, and schedule consultations.
• To deliver, configure and support the product or service you purchased.
• To process payments and send receipts or invoices.
• To send service updates about work we are doing for you.
• To measure how the website performs and improve it.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Our website uses cookies to remember your preferences and to understand how visitors use the site. Analytics and advertising tools — Google Analytics, Google Tag Manager and the Meta Pixel — may set their own cookies.

You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.

We share information only with the service providers we need to run our business, and only as far as they need it:

• bKash, for payment processing.
• Google (Analytics, Tag Manager) and Meta (Pixel), for website measurement.
• Our email and SMS providers, for sending you messages you asked for.
• Hosting and database providers that store the site and its data.

We may also disclose information where the law requires it, or to protect our rights, safety or property.

We keep enquiry and customer records for as long as we have an active relationship with you, and afterwards only for as long as we need them for accounting, tax or legal reasons. When we no longer need your information, we delete it or make it anonymous.

We use encrypted connections (HTTPS), access controls, and hashed credentials to protect the data we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take these obligations seriously and review our practices regularly.

• Ask us what personal information we hold about you.
• Ask us to correct information that is wrong or out of date.
• Ask us to delete your information, where we are not required to keep it.
• Opt out of marketing messages at any time.

To make any of these requests, email us at softsaibd@gmail.com. We will respond within a reasonable period.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, contact us and we will delete it.

We may update this policy as our services or the law change. When we do, we will revise the date at the top of this page. Significant changes will be highlighted on the website.